Games aren't working on 6 Plus

by dlariccia21
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Original Post

Games aren't working on 6 Plus

★★★ Newbie
Multiple EA games won't work now that I have a iPhone 6 Plus including real racing 2. I have deleted and re installed them as well.
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Re: Games aren't working on 6 Plus

Community Manager

@dlariccia21 Hi there,

 

We have some troubleshooting steps available for iOS apps here: https://help.ea.com/en/article/troubleshooting-steps-for-ios-apps/

 

Let us know how you get on afterwards, the more detail you can provide on what happens when you want to launch a specific game will help.

 

Cheers,

Nils

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Re: Games aren't working on 6 Plus

[ Edited ]
★★★ Newbie
Same here. Having the problem with Real Racing 2. Nothing works. Up to date ios 9.2.1 on my 6+

uninstalled reinstalled. Rebooted the iPhone. Closed the app opened it again. Nothing works!

None of your troubleshooting techniques is working EA guy. Firemint has to update the game - bottom line! That's what's going on.

I just bought this game. Contacting apple tomorrow for refund and to hopefully have them boot it off the App Store since it's clearly not being supported. Doesn't let me tap past the welcome rookie screen. It's just frozen there.
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