Re: Facebook Scrabble won't load

by DavidAndrewClark
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Original Post

Facebook Scrabble won't load

★★★ Newbie

Running Firefox 57.0.3, 64-bit.  Up until a couple of weeks ago, Facebook Scrabble was loading without a problem.  Since then, it just keeps reloading the "splash screen" (the word "Scrabble" against a red background with tiles spelling "plays", "ways" and "win".  No amount of cache-clearing or rebooting will fix the problem.

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Re: Facebook Scrabble won't load

Community Manager

@DavidAndrewClark Have you tried the game in a different browser?

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Re: Facebook Scrabble won't load

★★★ Newbie
Never even thought of that. I just tried it with Internet Explorer, and it works. I'll try disabling add-ons in Firefox and see if one of them is the problem. Thanks.
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Re: Facebook Scrabble won't load

Community Manager

@DavidAndrewClark Good that it works in IE. That it does means that it is most likely an issue with a plugin or restriction on Firefox.  

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Re: Facebook Scrabble won't load

★★★ Newbie

Disabling add-ons and extensions didn't work for Firefox ... maybe Firefox was recently updated and something broke Scrabble.

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