Re: Unable to retrieve EA Terms and conditions and play online

by EA_Aljo
Reply

Original Post

Accepted Solution

Ea terms and conditions fail

★★★ Newbie

Ea terms and conditions cant be signed. I bought this game for online only and i cant play. Today is December 2 2019. How long has this been going on?

Message 1 of 24 (19,366 Views)

Accepted Solution

Re: Unable to retrieve EA Terms and conditions and play online

★★★ Novice

I did it with Fifa 20 demo on my xbox one. Accept the terms in that game.

View in thread

Message 7 of 24 (18,929 Views)

All Replies

Re: Ea terms and conditions fail

Community Manager

Hi there. @Unpridefullion. Which game are you experiencing this with?

Aljo.png
Message 2 of 24 (19,286 Views)

Re: Ea terms and conditions fail

★★★ Newbie
@EA_Aljo Fight night champion on xbox one x
Message 3 of 24 (19,272 Views)

Re: Ea terms and conditions fail

Community Manager

Hi, @Unpridefullion. I've heard of this happening in the past. It seems to clear up on its own so just keep trying. Unfortunately, this game is no longer supported so there really isn't anything we can do. I'm very sorry Frown

Aljo.png
Message 4 of 24 (19,265 Views)

Unable to retrieve EA Terms and conditions and play online

[ Edited ]
★★★ Newbie

Cannot sign in online without accepting the unable to retrieve EA terms and conditions. Have way to much invested in Legacy Mode and love the game. HELP PLEASE! 

Fight Night Champion ps3

Message 5 of 24 (19,268 Views)

Re: Unable to retrieve EA Terms and conditions and play online

Community Manager

Hello, @nutgutzishere. I have heard that some people were able to load into another game of ours from that time to accept the Terms and Conditions. Sports games from around that time. Tiger Woods 14, FIFA 14, NHL 14, SSX, etc. Once accepted there, they weren't presented with this screen in Fight Night. Do you happen to have one of those old games you can try?

Aljo.png
Message 6 of 24 (19,244 Views)

Re: Unable to retrieve EA Terms and conditions and play online

★★★ Novice

I did it with Fifa 20 demo on my xbox one. Accept the terms in that game.

Message 7 of 24 (18,930 Views)

Re: Unable to retrieve EA Terms and conditions and play online

Community Manager

@Patoxic 

 

Thanks for sharing this. I wasn't aware FIFA 20 demo would work. That's great since it's an easy game to get a hold of.

Aljo.png
Message 8 of 24 (18,893 Views)

Re: Ea terms and conditions fail

★★★ Newbie

Same problem with Fifa Street, on PS3

Message 9 of 24 (18,877 Views)

Re: Ea terms and conditions fail

Community Manager

@ctslipper 

 

Do you have any of the games mentioned in this thread? If so, try loading them up to see if you can accept the terms and conditions.

Aljo.png
Message 10 of 24 (18,868 Views)