January 2016
Same problem as others... Game hangs on Bullfrog logo, can be overcome by Alt+Tab out then back in. When the game reaches the menu screen the mouse pointer is not present.
Running Windows 10 on an MSI titan laptop. I have tried various compatibility settings and previously recommended fixes to no avail.
January 2016
The game loads through origin but I do have a mouse pointer to start the game , can anyone advise why or how to fix.
February 2016
Can you both try the update available from Microsoft here: https://support.microsoft.com/en-us/kb/2908279
Let me know how you get on afterwards.
Cheers,
Nils
May 2016
why won't dungeon keeper 2 register that I have a mouse connected to the computer I'm on
May 2016
Hi @chippyroxs,
I had honestly no idea, used my Google-fu and found a few solutions:
Hope it will work for you.
June 2016
I have bought Dungeon Keeper and Dungeon Keeper2 few weeks back.
Mouse is hard to control / not sensitive enough for both games.
Even I have adjusted the mouse sensitivity in the Option Menu.
I think my PC might have some compatibility issue with both games.
Possible for me to return the full games and get refund?
Thank you.
June 2016
@teebw Hey, you can check here for information on refunds. I'm not sure if you're still eligible, it'll depend on when you first started the game: https://help.ea.com/au/article/what-s-the-great-games-guarantee/
As for the issue, Do you have the games set to a higher resolution? I find this can help on some older games with mouse issues. You should be able to change the resolution in the menus in DK2, whereas in DK1 there are only 2 resolution,s they can be toggled by pressing Alt & R.
August 2016
hi all
already send email to origin but...nothing
i got Dungeon Kepper 2 and some how the mouse dont work .keeps on sweeping the home screen not let me select nothing
any help?
August 2016
@druml0ver Are you using a wireless or a wired mouse? If the mouse has its own software and drivers, are those up to date?
Thanks!
October 2016
Hi,
After trying to change registry and compatibility mode almost gave up but there is so simple solution to run this game.
Just change your screen resolution in control panel to 1024 x 768 and mouse will work fine.