Dungeon Keeper 2 not registering mouse input.

[friendlyfiend89]

I downloaded Dungeon Keeper 2 through the xbox game pass. My issue it that the game will load through to the start screen but it will not recognize the mouse. No cursor on screen and no registering that icons are being crossed as well as no ability to select options with the keyboard. I have uninstalled and reinstalled but dont know what else to try

[EA_Illium · Accepted solution]

Hi @friendlyfiend89 Try the following when you have a moment and let me know if this continues:

• Repair DK2 > Go to your collect > Select the 3 dots on the game tile > Repair
• Clear EA Apps cache > Select clients top left menu > Help > App Recovery
• Restart the client as an admin and attempt to launch the game. 

[EA_Illium]

@friendlyfiend89 Can you try disabling any overlays you have running, and check if this continues?

[friendlyfiend89]

Spoiler

I am not aware of any overlays running on my laptop. FYI I have used several different different mice both wired and wireless. 

[EA_Illium · Accepted solution]

Hi @friendlyfiend89 Try the following when you have a moment and let me know if this continues:

• Repair DK2 > Go to your collect > Select the 3 dots on the game tile > Repair
• Clear EA Apps cache > Select clients top left menu > Help > App Recovery
• Restart the client as an admin and attempt to launch the game.