Crysis wont download

[scoobyparker]

can't get any of the crysis games to down load just wants me to pay for them 

[EA_Darko · Accepted solution]

Hey @scoobyparker if you are seeing this issue on Xbox then can you try it again now to see if you are seeing the same issue?

There was an issue earlier today with Crysis and EA Access but it should now be sorted.

Darko

[EA_Darko · Accepted solution]

Hey @scoobyparker if you are seeing this issue on Xbox then can you try it again now to see if you are seeing the same issue?

There was an issue earlier today with Crysis and EA Access but it should now be sorted.

Darko

[scoobyparker]

@EA_Darko Thanks working now but only thought the Microsoft store not the app

[EA_Darko]

Hey @scoobyparker if it is not working through the app then I would recommend going through the basic troubleshooting for the Xbox.

Yout need to ensure that your console and game are fully up to date.

If that makes no difference then clearing the cache and powercycling your console is next.

You can do this easily enough by following the steps below:

1. Press and hold the power button on the front of the Xbox until it turns off completely.
2. Unplug the power cable from your console and then press and hold the power button on the Xbox a number of times to clear the cache.
3. Plug your power cable back in and turn your Xbox back on.

Let me know how you get on.

Darko