Re: Crashing

by abailey23
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Original Post

Crashing

★ Novice
App crashes after playing challenge 263 and doesn't save so I can never proceed past that point. I'm playing on an iPhone 6. Please help!
Message 1 of 5 (1,081 Views)

Re: Crashing

Community Manager (retired)

Hi @abailey23,

 

The following steps may help: Troubleshooting steps for iOS apps.

 

Keep us updated.

Message 2 of 5 (1,046 Views)

Re: Crashing

★ Novice
I've tried all of the trouble shooting and it still crashes. There hasn't been an update on this game in several month. There has to be a way to provide a patch for this.
Message 3 of 5 (1,027 Views)

Re: Crashing

Community Manager (retired)

Sorry to hear that it didn't help @abailey23. We don't have much information about upcoming patches but  I'll make sure to pass your feedback to the dev team.

Thank you for your report.

Message 4 of 5 (991 Views)

Re: Crashing

★ Novice
Well unfortunately I have no choice but to delete the app. Thanks anyway.
Message 5 of 5 (985 Views)