Re: Can't Seem to Find that Gift

by EA_Cade
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Can't Seem to Find that Gift

★★ Novice

Hi guys, my sister just gave me this game as a gift (Ultima Online Time of Legends) and when I open it I get the message "Can't Seem to Find that Gift, Please try again later!" what do I do? Sending an image to show the error message.

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Accepted Solution

Re: Can't Seem to Find that Gift

Community Manager
Hi @KiRuR,

Do you have a case number http://bit.ly/My_Cases I can look at?
EACade

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Re: Can't Seem to Find that Gift

Community Manager
Hi @KiRuR,

So sorry for the delay. Were you able to get this sorted?
EACade
Message 2 of 4 (436 Views)

Re: Can't Seem to Find that Gift

[ Edited ]
★★ Novice

No, the gift is still in my account and I still get the error message. My sister and I got in contact with the support but none of them seem to know how to fix this and said they'll refund her in 14 days... which is a shame.. wish they could just fix this.

Message 3 of 4 (422 Views)

Re: Can't Seem to Find that Gift

Community Manager
Hi @KiRuR,

Do you have a case number http://bit.ly/My_Cases I can look at?
EACade
Message 4 of 4 (395 Views)