Redeeming DLC

by morrigankorcari
Reply

Original Post

Accepted Solution

Redeeming DLC

★★★ Newbie

Hello, I purchased some DLC and found out that I have to go onto my EA account to get the code. I also found out that for this to work, the email associated with my EA account will have to be the same as the email associated with my Xbox gamertag. The EA account that Dragon Age 2 is linked to is the wrong account with a different password. Is there I way I can unlink it from that account and change it to the correct one?

Thank you.

Message 1 of 2 (450 Views)

Accepted Solution

Re: Redeeming DLC

Community Manager

Hey, if you contact support they should be able to look into your situation and help. It won't necessary require account merging, but they should be able to straighten things out anyway. 

 

http://help.ea.com/en/article/contact-ea-help/

David.png
Stay and Play.png

View in thread

Message 2 of 2 (498 Views)

All Replies

Re: Redeeming DLC

Community Manager

Hey, if you contact support they should be able to look into your situation and help. It won't necessary require account merging, but they should be able to straighten things out anyway. 

 

http://help.ea.com/en/article/contact-ea-help/

David.png
Stay and Play.png
Message 2 of 2 (499 Views)