Dead Space 3 won't launch on steam

by DigitalHarrison
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Dead Space 3 won't launch on steam

★★★ Newbie

Bought Dead Space 3 and the DLC during the steam sale. When I launch the game, the EA app launched saying "Something went wrong... To continue linking your EA Account, head back and start over."

 

I recently played Dead Space 2, also bought from my steam account, and had no issues when running that game.

 

Things I have tried while troubleshooting that did not fix the issue:

 

  • Getting the CD key from steam.

When I right-click the game on steam and go to manage there is no option for CD keys, even if the game is installed, even if I verify the local files. There is a "Dead Space 3 - key" listed in the DLC for the game but there doesn't seem to be any way to interact with it. Uninstalling and reinstalling the game does not help. (When right-clicking on Dead Space 2 there is an option for the product key but not for DS 1 or DS 3)

 

  • Launching the game with EA App open while signed in.
  • Launching the game with Origin open whiled signed in.
  • Launched the game with EA App and Origin closed.
  • Launched the game after uninstalling EA App/Origin.
  • Launching the game directly from the .exe.

When launching the game from the .exe EA app comes up with an error message saying I do not own the game 

 

  • Disabling EA apps in-game overlays.
  • Updating the steam client (already up to date).
  • Updating EA app/Origin.
  • Verifying the integrity of the local files.
  • Uninstalling and then reinstalling the game.
  • Checking my email for a product key.
  • Restarting my system.
  • Disabling my VPN/firewalls etc.

 

Me and my friend spent hours trying to troubleshoot this, it seems like this problem is quite common based on this forum and steam's community page. Please help.

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