Android 11, pixel 3, game crashing [ Edited ]

[gadick78]

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pixel 3
OS Version Android 11
What is your Player ID? 1003634247345
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Game crashes all of a sudden and closes the app completely during game play Tried: phone restart, cache clear, delete and reinstall, force stop
Steps: How can we find the bug ourselves? How can you find this bug? I don't know? Use the same as mine?
Connection Type Wifi
Please select your region North America
Country Canada

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Game crashes all of a sudden and closes the app completely during game play

[dontknowwho]

Have exactly the same issue 

[gadick78]

Also, have had the game not rotate to landscape mode upon start.  Once loaded it still wouldn't go to landscape and i couldn't click on anything.

[Wollvieh73]

Same problem here on my Pixel 3. When I start the replay of the crashed match it also crashes again and I am back in my homescreen. That never happened before. When I was watching a replay of a crashed session I could just see the hole match, with me acting no more. But now the hole game closes as I try to watch that replay of the crashed match.

[EA_Avinash]

Hey all, we're looking into this issue. We will update as soon as we have a resolution. Appreciate your patience and support until then. 

[ashoth_14]

Same issue here. My phone is Pixel 3a. Can people list their phone models? I know that people with Pixel 2 and Pixel 4 don't have any issues.

[guj1m4n]

When will there be a fix for this? The new season is starting on 3 days!

[gadick78]

When?  It's still happening

[guj1m4n]

They have stated to me that they have no ETA. I doubt they are even looking into it!

[xpukex]

@ashoth_14im 3a on Android 11, was happening once every 5-10 matches for the  last few weeks but the 3 matches I've played today have all crashed, very frustrating