game freezes on entering clan tag

by UArentFirst
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game freezes on entering clan tag

★★★★ Novice

when i enter clan tag on bad company 2, game freezes.

any idea?

i did:

clear cache

downloaded profile again

reset xbox one x...

even pressing on blank game freezes anyway.

it freezes even account which i never used before..

 

thanks in advance

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Accepted Solution

Re: game freezes on entering clan tag

★★★★ Novice
@EA_Atic fixed by microsoft after 3 udates. Thanks for attention. Good luck.

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Re: game freezes on entering clan tag

EA DICE Team
Is the game installed on an internal or external drive? @UArentFirst

/Atic
Message 2 of 10 (1,514 Views)

Re: game freezes on entering clan tag

[ Edited ]
★★★★ Novice

on internal hard drive came with xbox. @EA_Atic 

Message 3 of 10 (1,497 Views)

Re: game freezes on entering clan tag

★★★★ Novice
@UArentFirst Any idea?
Message 4 of 10 (1,468 Views)

Re: game freezes on entering clan tag

EA DICE Team
Game frozen or do you get kicked back to main menu of Xbox? @UArentFirst

/Atic
Message 5 of 10 (1,432 Views)

Re: game freezes on entering clan tag

★★★★ Novice

@EA_Atic  frozen mate. Even if i press o  "done" when its blank, it freezes anyway.

Message 6 of 10 (1,423 Views)

Re: game freezes on entering clan tag

★★★★ Novice

Anyone any idea? Is that game bug?

 

Message 7 of 10 (1,301 Views)

Re: game freezes on entering clan tag

EA DICE Team

Honestly I'm out of ideas, the game is running on the Xbox combability mode as we haven't done any updates to this game since forever.

 

Might be worth reporting the issues to Xbox as they are the ones making sure that Xbox combability mode works. @UArentFirst 

 

/Atic 

Message 8 of 10 (1,279 Views)

Re: game freezes on entering clan tag

★★★★ Novice
@EA_Atic fixed by microsoft after 3 udates. Thanks for attention. Good luck.
Message 9 of 10 (926 Views)

Re: game freezes on entering clan tag

EA DICE Team
Thanks for the update! @UArentFirst

/Atic
Message 10 of 10 (849 Views)