Origin Won't Accept my Product Code

by nullbu1l7
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Origin Won't Accept my Product Code

★ Novice

When i enter my product code it gives me too optione BFBC2 and BFBC2 Deluxe Digital (for some reason) and after choosing BFBC2 It says:

This code has already been used. BUT I JUST BOUGHT IT!

 

PS: first time i tried to enter the code i couldn't due to connectivity problems. even though i can't see how that can make my code invalid thought i just don't rule it out.

 

what should i do now? 

Message 1 of 3 (3,583 Views)

Accepted Solution

Re: Origin Won't Accept my Product Code

Community Manager

For code or account related issues, please contact a Game Advisor at https://help.ea.com/contact-us and they will be happy to help.
Unfortunately, due to account security and privacy policies we are not able to assist you with these kind of issues via a public forum.

 

1 Click on the following link: https://help.ea.com/contact-us

2 Click on the blue button "Contact a Game Advisor"

3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"

4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.

5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.

6 Select a contact option. Note that you may get different contact options depending on your country or time of day.


Thank you.

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Message 2 of 3 (3,990 Views)

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Re: Origin Won't Accept my Product Code

Community Manager

For code or account related issues, please contact a Game Advisor at https://help.ea.com/contact-us and they will be happy to help.
Unfortunately, due to account security and privacy policies we are not able to assist you with these kind of issues via a public forum.

 

1 Click on the following link: https://help.ea.com/contact-us

2 Click on the blue button "Contact a Game Advisor"

3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"

4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.

5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.

6 Select a contact option. Note that you may get different contact options depending on your country or time of day.


Thank you.

Message 2 of 3 (3,991 Views)

Re: Origin Won't Accept my Product Code

[ Edited ]
★★★ Newbie
 
Message 3 of 3 (2,400 Views)