Battlefield Hardline DirectX Error

[LaFerrariii]

I just downloaded Battlefield Hardline today on PC. I played it for about 30 mins and I had to leave so I quit the game and turned off the computer. One hour later, I tried to turn on the game, but it says "You did not install the game, please go and install." I went to install it and it says "DirectX Error" Did that happen to anyone? Please help me! The picture is in Chinese.

[Straatford87 · Accepted solution]

@LaFerrariii

When you click the Reply button, click Choose File and navigate to the dxdiag.txt file on your system. Just double-click to attach it. Type in a small response and click reply.

[MorningTimeCloud]

@LaFerrariii Could you translate what the photo says to English? Try right clicking on Hardline and selecting "Repair Game" 

[LaFerrariii]

It says "DirectX Error, inner system error." Thx for helping!

[LaFerrariii]

I can't repair the game because I can't even install the game now. I don't know why I have to install it I had installed it before.

[yahel_1]

Hi @LaFerrariii

Go to Computer > C > Program Files (x86) > Origin Games

Once you are in the Origin folder go into your BH Folder > _Installer > DirectX > redist

Once you are in this folder you will notice a bunch of .cab's. Delete ALL of the .cab files OUT of the redist folder.You must have  filles-dxdllreg_x86cab anddxupdate.cab. Delete them and follow the steps.

DO NOT DELETE: DSETUP.dll, dsetup32.dll, or DXSETUP.exe

Once the redist folder only has those 3 files that you DIDN'T delete are left, go back into Origin / My Games / BH  and hit the "Ready to Install" button again and it should be all set..

NOTE Right-click on DXSETUP.exe and Run as an Administrator.This should fix all the permission issues.

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[LaFerrariii]

This doesn't works for me but thank you so much for helping me!

[Straatford87]

@LaFerrariii

Can you please reply to this thread with a dxdiag? You could also try downloading the latest version of Direct X from the Microsoft website.

[LaFerrariii]

How do I reply whith a dxdiag?

[MorningTimeCloud]

@LaFerrariii If you need to get the dxdiag info, read here for instructions http://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-Posting-a-DxDiag/td-p/4832663

If you have it and want to link it here, You can simply upload it to http://hastebin.com/ and share the link here.

[LaFerrariii]

Thanks! I'll do it tomorrow!