receiving message to upgrade system

by Lilcabbie22
Reply

Original Post

Accepted Solution

receiving message to upgrade system

★ Novice

Purchased Zuma Revenge. Receiving message to upgrade system to windows 7 or better while I'm running on windows 10. Also, the game won't go into full screen after changing to full screen in options several times.

Thank you for your time & your help.

 

Message 1 of 5 (949 Views)

Accepted Solution

Re: receiving message to upgrade system

Community Manager

Hey @Lilcabbie22 it's most likely a case that you have compatibility settings enabled for Origin. You can change this by right-clicking Origin - Properties - Compatibility. Make sure that you've turned off all settings in this tab.

 

Darko

Darko.png

View in thread

Message 2 of 5 (897 Views)

All Replies

Re: receiving message to upgrade system

Community Manager

Hey @Lilcabbie22 it's most likely a case that you have compatibility settings enabled for Origin. You can change this by right-clicking Origin - Properties - Compatibility. Make sure that you've turned off all settings in this tab.

 

Darko

Darko.png
Message 2 of 5 (898 Views)

Re: receiving message to upgrade system

★ Novice

Hi @EA_Darko , To make sure I have it right, I'm to leave any boxes under the compatibility tab unchecked. Correct? That doesn't change anything. Once I do that Origin starts a new update then back to the same error message again. Any other ideas?  Thanks so much for your help! Lilcabbie22

Message 3 of 5 (862 Views)

Re: receiving message to upgrade system

★★★★★ Newbie

I have the same problem. Still unable to open the Origin.

Message 4 of 5 (799 Views)

Re: receiving message to upgrade system

★ Novice

@jrvjj  I've pretty much decided it's a waste of time & money. I give up.Lilcabbie22

Message 5 of 5 (759 Views)