internal server error

by ond4run
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Original Post

Re: internal server error

★★★ Newbie

How can origin get away with being so * ? spent hundreds of pounds on games and micro transactions and i can't play any of my games because of a server error ?! Fix up 

 

Message 41 of 53 (772 Views)

Re: internal server error

Community Manager
Hey @NRAJ3,

As mentioned in the marked resolution of this thread, the Internal Server Error message is unrelated to being unable to launch some games.

If you're experiencing issues with Origin, like you mention; being unable to play some games, it would be best to create a separate topic about this on the Origin Technical Issues board and explain in detail what the issue is that you're experiencing, including any odd behaviours or error codes that you might see.

Thanks.
EA_LeeuwAHQ

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  • Want to chat about the EA app, share feedback, report bugs, or get help with technical issues? Head over here.
Message 42 of 53 (761 Views)

Re: internal server error

★★★ Novice

Sims 4 oyunuma steam üzerinden giriş yapmaya çalışıyorum ancak 4 gündür giriş sağlayamıyorum sürekli origin uygulaması açılıyor oyun açılmıyor bana acil bir çözüm yolu gösterin lütfen

Message 43 of 53 (741 Views)

Re: internal server error

★ Novice
@ingridethirde same here
Message 44 of 53 (719 Views)

Re: internal server error

★★ Novice

Having same problem from yesterday.Cant open any game in origin.What should we do.

Message 45 of 53 (707 Views)

Re: internal server error

[ Edited ]
Community Manager

@zuzu1905

 

At the moment, the following languages are supported on Answers HQ: 

EA_LeeuwAHQ

For the English Answers HQ forums:
  • Having trouble with your EA account? Post on the EA Services – General Questions board, NOT the EA app boards.
  • Want to chat about the EA app, share feedback, report bugs, or get help with technical issues? Head over here.
Message 46 of 53 (664 Views)

Re: internal server error

★★★★★ Newbie

I can't log in to My The Sims 4 game for 6 days, it keeps throwing origine, I want an urgent solution please!

Message 47 of 53 (621 Views)

Re: internal server error

Anonymous

I tried these, run Origin as administrator
Make sure you've set the proper time and date on your system.
Make sure Origin is authorized by your anti-virus and firewall
Clear the Origin Cache data

and these didn't work. curious what's causing these. even tried reinstalling origin and that didn't work

Message 48 of 53 (610 Views)

Re: internal server error

Community Manager
Hey @aeamls,

Could you elaborate on the issue that you're experiencing?

If you would like to get assistance as soon as possible with the issue that you're experiencing, I would recommend reaching out to the EA Live Support team via https://help.ea.com/contact-us.
EA_LeeuwAHQ

For the English Answers HQ forums:
  • Having trouble with your EA account? Post on the EA Services – General Questions board, NOT the EA app boards.
  • Want to chat about the EA app, share feedback, report bugs, or get help with technical issues? Head over here.
Message 49 of 53 (604 Views)

Internal Server Error Cannot serve request

★ Guide

 

Since Origin Update to Version 10.5.114.51455 - 772351 I have been getting an Internal Server Error message below (also attached screenshot) on My Home when logged into Origin.

issue has persisted after Update to Version 10.5.115.51547 - 772443

 

I have already completed all steps to clear Origin Cache. I reloaded page in Origin numerous times with no change. Also I have uninstalled and the reinstalled Origin. Logged into Origin as Administrator  with no change as error still persist. 

 

As this is showing your internal server info and software it creates a security issue. Please get this fixed ASAP.

 


Internal Server Error

Cannot serve request to /template/my-home/my-home.en-us.usa.directive on this server

ApacheSling/2.6 (jetty/9.4.11.v20180605, Java HotSpot(TM) 64-Bit Server VM 1.8.0_72, Linux 4.4.0-1128-aws amd64)

Message 50 of 53 (609 Views)