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weheartcartii's avatar
weheartcartii
5 years ago

When I try to download Sims 4 it says 'Error: 327684:2'

It all started when I went into the game to allow custom content, then i clicked 'exit game', but when I tried to open the game again it wouldn't work. I have tried almost everything like uninstalling the game and uninstalling Origin. Now when I try to download the game, it gets to 'Finalizing' but after that it will say 'Download failed' and it shows Error: 327684:2  . This has been happening for 2 weeks. Any suggestions will be appreciated.

technical issues

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It all started when I went into the game to allow custom content, then i clicked 'exit game', but when I tried to open the game again it wouldn't work. I have tried almost everything like uninstalling the game and uninstalling Origin. Now when I try to download the game, it gets to 'Finalizing' but after that it will say 'Download failed' and it shows Error: 327684:2  . This has been happening for 2 weeks. Any suggestions will be appreciated.

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It all started when I went into the game to allow custom content, then i clicked 'exit game', but when I tried to open the game again it wouldn't work. I have tried almost everything like uninstalling the game and uninstalling Origin. Now when I try to download the game, it gets to 'Finalizing' but after that it will say 'Download failed' and it shows Error: 327684:2  . This has been happening for 2 weeks. Any suggestions will be appreciated.

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To activate your game on this","conversation":{"__ref":"Conversation:conversation:10035550"},"id":"message:10035550","revisionNum":1,"uid":10035550,"depth":0,"board":{"__ref":"Forum:board:origin-for-mac-en"},"author":{"__typename":"User","uid":2575301,"login":"DarthPandaaa","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"}},"metrics":{"__typename":"MessageMetrics","views":64552},"postTime":"2019-01-10T19:02:53.139-08:00","lastPublishTime":"2019-01-10T19:02:53.139-08:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12130194":{"__typename":"Conversation","id":"conversation:12130194","topic":{"__typename":"ForumTopicMessage","uid":12130194},"lastPostingActivityTime":"2025-04-26T04:51:21.650-07:00","solved":false},"ForumTopicMessage:message:12130194":{"__typename":"ForumTopicMessage","subject":"Всем привет","conversation":{"__ref":"Conversation:conversation:12130194"},"id":"message:12130194","revisionNum":1,"uid":12130194,"depth":0,"board":{"__ref":"Forum:board:origin-for-mac-en"},"author":{"__typename":"User","uid":5509704,"login":"rh6wegv71jwm","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"}},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-04-26T04:51:21.650-07:00","lastPublishTime":"2025-04-26T04:51:21.650-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4","height":500,"width":500,"mimeType":"image/png"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Community Manager","color":"004DEB","icon":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/cmstMi1SS21Gcm4\"}"},"rankStyle":"FILLED"},"User:user:30":{"__typename":"User","id":"user:30","uid":30,"login":"EA_Kent","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-01-21T13:15:50.177-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/6/96/416x416.JPEG"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:tghpe58374/user:30"},"ModerationData:moderation_data:10234204":{"__typename":"ModerationData","id":"moderation_data:10234204","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10234204":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:30"},"id":"message:10234204","revisionNum":1,"uid":10234204,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-en"},"parent":{"__ref":"ForumTopicMessage:message:10234203"},"conversation":{"__ref":"Conversation:conversation:10234203"},"subject":"Re: When I try to download Sims 4 it says 'Error: 327684:2'","moderationData":{"__ref":"ModerationData:moderation_data:10234204"},"body":"

Hi @weheartcartii, 

\n\n

Are you using a Windows PC or a Mac? 

\n\n\n

/Kent

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