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nyersike's avatar
nyersike
5 years ago

Re: Unlink Epic ID from my Origin How???

exactly the same here (yesterday the accounts were unlinked but when installing the game it still says it is connected)... spent the whole day with looking for a Live Chat but finally I called the UK customer care, they told me to wait because there is no Epic Games account linked to the EA Accounts but they are still linked somehow

I reached another representative 30 minutes ago through Live Chat and finally the same result that it is a known issue and they are working on fixing it which I suppose will happen next week only...

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  • Devil_pwns_u's avatar
    Devil_pwns_u
    5 years ago
    @nyersike

    I am also facing this problem. Spent 2hours in the chat as they realised what is really going on. They need to talk to a specialist. If this problem not solved I have to talk them on Monday. I really hope, that they are working on this problem to have the choice to connect a new Epic Account.

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Unlink Epic ID from my Origin How???","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10203719"},"body":"

exactly the same here (yesterday the accounts were unlinked but when installing the game it still says it is connected)... spent the whole day with looking for a Live Chat but finally I called the UK customer care, they told me to wait because there is no Epic Games account linked to the EA Accounts but they are still linked somehow

I reached another representative 30 minutes ago through Live Chat and finally the same result that it is a known issue and they are working on fixing it which I suppose will happen next week only...

","body@stringLength":"546","rawBody":"

exactly the same here (yesterday the accounts were unlinked but when installing the game it still says it is connected)... spent the whole day with looking for a Live Chat but finally I called the UK customer care, they told me to wait because there is no Epic Games account linked to the EA Accounts but they are still linked somehow

I reached another representative 30 minutes ago through Live Chat and finally the same result that it is a known issue and they are working on fixing it which I suppose will happen next week only...

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To activate your game on this","conversation":{"__ref":"Conversation:conversation:10035550"},"id":"message:10035550","revisionNum":1,"uid":10035550,"depth":0,"board":{"__ref":"Forum:board:origin-for-mac-en"},"author":{"__typename":"User","uid":2575301,"login":"DarthPandaaa","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"}},"metrics":{"__typename":"MessageMetrics","views":64523},"postTime":"2019-01-10T19:02:53.139-08:00","lastPublishTime":"2019-01-10T19:02:53.139-08:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12130194":{"__typename":"Conversation","id":"conversation:12130194","topic":{"__typename":"ForumTopicMessage","uid":12130194},"lastPostingActivityTime":"2025-04-26T04:51:21.650-07:00","solved":false},"ForumTopicMessage:message:12130194":{"__typename":"ForumTopicMessage","subject":"Всем привет","conversation":{"__ref":"Conversation:conversation:12130194"},"id":"message:12130194","revisionNum":1,"uid":12130194,"depth":0,"board":{"__ref":"Forum:board:origin-for-mac-en"},"author":{"__typename":"User","uid":5509704,"login":"rh6wegv71jwm","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"}},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-04-26T04:51:21.650-07:00","lastPublishTime":"2025-04-26T04:51:21.650-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:4649698":{"__typename":"User","id":"user:4649698","deleted":false,"uid":4649698,"login":"Coveraa","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-01-15T02:06:02.207-08:00"}},"ForumReplyMessage:message:10203717":{"__typename":"ForumReplyMessage","uid":10203717,"id":"message:10203717","revisionNum":1,"author":{"__ref":"User:user:4649698"},"readOnly":false},"User:user:1147130":{"__typename":"User","id":"user:1147130","uid":1147130,"login":"Devil_pwns_u","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-02-01T06:15:29.537-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-11.svg?time=1721239713000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1147130"},"ModerationData:moderation_data:10203720":{"__typename":"ModerationData","id":"moderation_data:10203720","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10203720":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1147130"},"id":"message:10203720","revisionNum":1,"uid":10203720,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-en"},"parent":{"__ref":"ForumReplyMessage:message:10203719"},"conversation":{"__ref":"Conversation:conversation:10203713"},"subject":"Re: Unlink Epic ID from my Origin How???","moderationData":{"__ref":"ModerationData:moderation_data:10203720"},"body":"@nyersike

I am also facing this problem. Spent 2hours in the chat as they realised what is really going on. They need to talk to a specialist. If this problem not solved I have to talk them on Monday. I really hope, that they are working on this problem to have the choice to connect a new Epic Account.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2021-01-16T13:04:54.340-08:00","lastPublishTime":"2021-01-16T13:04:54.340-08:00","metrics":{"__typename":"MessageMetrics","views":9075},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:more-ea-games-en/category:ea-forums-en/community:tghpe58374board:origin-for-mac-en/message:10203713/message:10203720","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1747342402030":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1747342402030","value":{"community":"Community 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