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properly?","id":"message:10042200","revisionNum":1,"repliesCount":1481},"Conversation:conversation:10042200":{"__typename":"Conversation","id":"conversation:10042200","solved":false,"topic":{"__ref":"ForumTopicMessage:message:10042200"},"lastPostingActivityTime":"2020-07-13T23:35:22.555-07:00","lastPostTime":"2020-07-13T23:35:22.555-07:00","unreadReplyCount":1481,"isSubscribed":false},"ModerationData:moderation_data:10042301":{"__typename":"ModerationData","id":"moderation_data:10042301","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:10042301_1":{"__typename":"Revision","id":"revision:10042301_1","lastEditTime":"2016-09-23T20:33:07.074-07:00"},"ForumReplyMessage:message:10042301":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:10042301","revisionNum":1,"uid":10042301,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-en"},"conversation":{"__ref":"Conversation:conversation:10042200"},"subject":"Re: Origin not loading up properly?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10042301"},"body":"
EA is still working on this issue. Some have found that making sure they have all of the VC++ runtime files and, .NetFrameworks enable solves the issue for them.
Get ALL of those, even if you have them, they will repair what you have if it needs repairing.
\n\n
Enable .NetFrameworks as follows.
\n
Press “Windows Key” + “R” at the same time. Type “appwiz.cpl” in the “Run” command box that pops up and, press ENTER to run the application In the “Programs and Features” window, click on the link “Turn Windows features on or off”. Check if the “.NET Framework option is available in it. If yes, then enable it by checking ALL of the boxes for it and then click on OK. Let Windows get those working and, reboot if it asks you to do so.
","body@stringLength":"922","rawBody":"
EA is still working on this issue. Some have found that making sure they have all of the VC++ runtime files and, .NetFrameworks enable solves the issue for them.
Get ALL of those, even if you have them, they will repair what you have if it needs repairing.
\n\n
Enable .NetFrameworks as follows.
\n
Press “Windows Key” + “R” at the same time. Type “appwiz.cpl” in the “Run” command box that pops up and, press ENTER to run the application In the “Programs and Features” window, click on the link “Turn Windows features on or off”. Check if the “.NET Framework option is available in it. If yes, then enable it by checking ALL of the boxes for it and then click on OK. Let Windows get those working and, reboot if it asks you to do so.
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To activate your game on this","conversation":{"__ref":"Conversation:conversation:10035550"},"id":"message:10035550","revisionNum":1,"uid":10035550,"depth":0,"board":{"__ref":"Forum:board:origin-for-mac-en"},"author":{"__typename":"User","uid":2575301,"login":"DarthPandaaa","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"}},"metrics":{"__typename":"MessageMetrics","views":64512},"postTime":"2019-01-10T19:02:53.139-08:00","lastPublishTime":"2019-01-10T19:02:53.139-08:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12130194":{"__typename":"Conversation","id":"conversation:12130194","topic":{"__typename":"ForumTopicMessage","uid":12130194},"lastPostingActivityTime":"2025-04-26T04:51:21.650-07:00","solved":false},"ForumTopicMessage:message:12130194":{"__typename":"ForumTopicMessage","subject":"Всем привет","conversation":{"__ref":"Conversation:conversation:12130194"},"id":"message:12130194","revisionNum":1,"uid":12130194,"depth":0,"board":{"__ref":"Forum:board:origin-for-mac-en"},"author":{"__typename":"User","uid":5509704,"login":"rh6wegv71jwm","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"}},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-04-26T04:51:21.650-07:00","lastPublishTime":"2025-04-26T04:51:21.650-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1342559":{"__typename":"User","id":"user:1342559","deleted":false,"uid":1342559,"login":"darklordtyren","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-06-21T19:19:53.668-07:00"},"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-10.svg?time=1721239691000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1342559"},"ForumReplyMessage:message:10042247":{"__typename":"ForumReplyMessage","uid":10042247,"id":"message:10042247","revisionNum":1,"author":{"__ref":"User:user:1342559"},"readOnly":false},"ModerationData:moderation_data:10042302":{"__typename":"ModerationData","id":"moderation_data:10042302","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10042302":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1342559"},"id":"message:10042302","revisionNum":1,"uid":10042302,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-en"},"parent":{"__ref":"ForumReplyMessage:message:10042301"},"conversation":{"__ref":"Conversation:conversation:10042200"},"subject":"Re: Origin not loading up properly?","moderationData":{"__ref":"ModerationData:moderation_data:10042302"},"body":"
Would Origin reinstall the VC++ Runtimes if I simply uninstalled them? Because I can only get the 2012 and 2013 installers to actually do anything.
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@darklordtyren Yes it will, all except the 2015 VC++. Origin will install them for you if you uninstall them. You will get a pop up asking you do accept them twice during installation, they will be installed in batches, that's why the two pop ups you need to approve during install if you are letting Origin install the VC++ files for you.
\n\n
VC++ 2015 is NOT required for Origin to run properly. If you need it for another game, odds are the game will install it, or you can try to do it manually again after the rest are installed.
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Then I'll try that.
\n\n
EDIT
\n
Okay, so not only did that not fix it, it only installed 2010 and 2013.
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Okay might be an issue with that installer. I know the Beta Installer works fine and, will install VC++ 2005, 2008, 2010, 2012 and, 2013. Try that one and see if it works for you. If it does, I can report the problem with the released installer to the Origin technical team so that it can be fixed.
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Nope, it didn't install anything except Origin. And now, to add injury to insult, I can't launch SWTOR, and I'm fairly certain it's because of those VC++ runtimes that I deleted from my machine.
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Visual C++ Downloads. Here are all of the VC runtime files, if you need them. I'm Tagging @Straatford87 n this one to see if he knows anything else to try.
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Maybe I'm just slow at this time of night, but I only see the runtime files for 2012-2015, everything else is service packs that I can't install because I don't have that particular Visual Studio.
\n\n
EDIT
\n
Nevermind, that was just me not actually looking at the links. Well, here we go again.
\n\n
EDIT 2
\n
That fixed SWTOR, but not Origin.
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It seems you have the same issue many are having HERE
\n\n
EA is aware of this and, trying to find a solution, or multiple solutions, if that turns out to be the case.
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DxDiag posted
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Did everything posted here but still stuck in white blank screen in windows 10 for starting of origin. Help plz.
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Set your GTX 660M to be the main GPU as described here. > reboot > test.
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Did you set your AMD Radeon M360 as the main graphic adapter?
\n
You did reinstalled the VC++ libraries?
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@holger1405 I have, but when I right click on the shortcut, it still wants to run with the Integrated graphics. Even when I tell it to run with High-performance NVIDIA processor, I'm still stuck on the blank login screen.
\n\n
Also, when I open up NVIDIA Control Panel to change it manually, it says I can't change which graphics processor to launch Origin with.
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yes i set origin with high performance to AMD and installed all VC++. But still white blank screen.
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yes i set origin with high performance to AMD and installed all VC++. But still white blank screen.
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I've tried all the suggestions listed here, and not had any luck - I've also submitted an email 'ticket'
\n\n
by all suggestions, I mean, I've cleared cache, re-installed (manually removed) origin, as administrator, with firewalls disabled, (windows and router), updated all drivers (directly from manufacturers), windows updates, including repairing, and re-updating all visual C++ links. Still a blank (dark grey/black) screen after sign-in, and now my games are missing when I right click the origin task...
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I had overlooked one fix - someone talked about 16bit vs 32bit colour depth. I switched mine to 16bit years ago as a tweak to improve my system performance. I noticed while I was looking at my DXDiag file, that my resolution/depth were in 16 bit still.. so I tried 32 bit. Didn't work until after I rebooted my PC, during which time I had also re-installed the visual C++ redist (all) and ran windows update to ensure they were up-to-date. So for me it seems that Origin wanted 32 bit colour depth. The Visual C++ stuff was all there and each time I ran the installers it gave me a repair option, so I'm going to presume it was the colour depth that fixed it after I rebooted. Is it possible to make it compatible with 16 bit as well?
Can anyone else confirm that colour depth fixes it? Windows 7, I clicked:
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start menu,
\n
typed display in the box,
\n
clicked \"change display settings\"
\n
clicked \"advanced settings\"
\n
clicked \"monitor\"
\n
changed \"high colour (16 bit)\" to \"true colour (32 bit)\"
\n
clicked apply
\n
rebooted computer
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I'm having the same issue and tried everything you've suggested, but the color depth nor any of the other suggestions have fixed my issue.
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The EA team has found an issue with Origin 10 and older processors. They are working on getting fix out for it ASAP.
\n\n
I'm sorry some of you have to wait on that, I'd hurry them up for you if I could but, I know they are working on it as fast as they can.
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Same problem here .. did all you said, vc++ reinstall, delete hidden filles, turn of firewall etc. nothing work for me ...
\n\n
Hope for fast fix cant play games ☹️(
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If you are seeing a white screen on the Orgin log in window, please run Origin Error report (OriginER.exe in C:\\Program Files (x86)\\Origin in case of default client installation) and post the ID here.
\n\n
Thank you!
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The installer isn't working either so... ¯\\_(ツ)_/¯
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Unless we can error report the installer...?
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EDIT: I don't have anything from origin except to installer file. I deleted everything when I was trying to fix this. Now I can get past the blank screen on the installer so I don't have the error reporter file. Oh well.. ¯\\_(ツ)_/¯
\n
Windows 7
\n
Service Pack 1
\n
Intel(R) Graphics Media Accelerator HD
\n
Its a laptop about 5 or 6 years old
\n
It runs Sims 4 just fine on medium graphic settings.
\n
Aaaand that's all I know about my computer. Might not help.¯\\_(ツ)_/¯ Hope EA fixes this. I'm just glad their trying.
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Here you go, you can run the Origin Error Reporter, even if you cannot launch Origin. Origin Error Reporter.
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Did you also tried to change it at the global profile?
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