Origin error when trying to connect Origin + Epic accounts

by wbkxk
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Original Post

Re: Origin error when trying to connect Origin + Epic accounts

★ Apprentice

Also having this issue for Battlefront 2.

Message 21 of 126 (2,889 Views)

Re: Origin error when trying to connect Origin + Epic accounts

[ Edited ]
★★ Novice

I'm having the same problem for Battlefront 2.

Message 22 of 126 (2,877 Views)

Re: Origin error when trying to connect Origin + Epic accounts

★★★ Newbie

I had the same problem at first but it started working after I verified my Origin account.

Message 23 of 126 (2,823 Views)

Re: Origin error when trying to connect Origin + Epic accounts

[ Edited ]
★★★ Novice

@Bleaky11How do you do that? My account isn't new but maybe I haven't verified it

 

Edit- I see that my email has been verified

Message 24 of 126 (2,813 Views)

Re: Origin error when trying to connect Origin + Epic accounts

★ Novice

https://myaccount.ea.com/cp-ui/aboutme/index

there will appear if the email is verified

 

Message 25 of 126 (2,742 Views)

Re: Origin error when trying to connect Origin + Epic accounts

★ Novice
@Bleaky11 it happened after my e-mail was verified too
Message 26 of 126 (2,739 Views)

Re: Origin error when trying to connect Origin + Epic accounts

★★★ Apprentice

My email wasn't verified, I verified it to see if it changed anything, but nope :-(

Message 27 of 126 (2,732 Views)

Re: Origin error when trying to connect Origin + Epic accounts

★ Apprentice
@wbkxk Same here, wasn't verified and just did it this morning but still getting the error.
Message 28 of 126 (2,684 Views)

Re: Origin error when trying to connect Origin + Epic accounts

[ Edited ]
★★★ Novice

Short update:

 

I talked to epic Games and was asked to clear my web cache, they gave me this link https://www.epicgames.com/help/en-US/epic-games-store-c73/launcher-support-c82/troubleshooting-epic-...

 

It didn't help, still get the error and have been asked to contact EA since it's there launcher

 

 

Edit update

 

So I got EA to call me and we ran through some different things to do which were,

1- log off and log back into epic Games store. Didn't work for me

2- clear all internet browser cache and try installing, didn't help. Basically said they are having battlefront 2 issues right now and error could be related to that

 

 

I replied to that saying since it's a free game I can wait for a couple of days and hopefully see if they fix it but others have bought other games weeks ago and are having this error. Others that are having this issue outside of battlefront 2, maybe get them to call you so you can explain what's happening as well. help.ea.com

 

I will keep updating till mine gets fixed

Message 29 of 126 (2,653 Views)

Re: Origin error when trying to connect Origin + Epic accounts

[ Edited ]
★ Novice

I don't know how much of this fixed it, but I had the problem with Battlefront 2.  Tried some random stuff and it worked...I'm on a windows machine, here's EXACTLY everything I did:

 

Closed Epic, Blizzard, Steam, and Origin

Right click run as administrator on Epic and open

Right click run as administrator on Origin and log in, checked "Keep signed in"

Go into Epic and try to install the game

It will bring up the origin login screen again, log in and check "keep signed in"

Take a breath and hope it works for you too.

 

I also checked my display settings, that didn't work earlier, but can't guarantee that didn't help either
made sure it was set to 1080 and text/app scaling was set to 100%

Message 30 of 126 (2,604 Views)