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rubinasp's avatar
rubinasp
3 years ago

ORIGIN DOWNLOAD ERROR dont start installation

Hi, my origin downloads, but do not install it says this  error   BAD TRANSLATION   ...  The execution canot continue because MSVCP140.dll canot be found  please reeintall...  and the same for this  VCRUNTIME140.DLL  

technical issues

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  • EA_Mari's avatar
    EA_Mari
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @rubinasp, 

    Thanks for creating this thread. I'm afraid the board you've shared this on is supported in Portuguese, so this won't get much response if it remains there. Please ensure your posts and threads are shared in the language of the board you're posting on ^^ 


    I'm going to pop this on over to the Origin English boards. 🙂 




    Cheers! 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @rubinasp  Those files are components of the 2015 and newer VC++ runtimes, which Origin uses.  So please uninstall your current versions, if you have them, and install fresh copies.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall.  Don't touch the older versions.  And if you don't see any versions from 2015 or newer, you don't need to uninstall anything.

    You can download the newest runtimes directly from Microsoft:

    https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

    You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device.  Restart your computer after installing and before trying to install Origin.

About Origin for Mac

Discuss Origin for Mac and your favorite games, and meet other players in the Origin Mac community to play with.24,772 PostsLatest Activity: 19 hours ago
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Hi, my origin downloads, but do not install it says this  error   BAD TRANSLATION   ...  The execution canot continue because MSVCP140.dll canot be found  please reeintall...  and the same for this  VCRUNTIME140.DLL  

","body@stringLength":"279","rawBody":"

Hi, my origin downloads, but do not install it says this  error   BAD TRANSLATION   ...  The execution canot continue because MSVCP140.dll canot be found  please reeintall...  and the same for this  VCRUNTIME140.DLL  

","kudosSumWeight":0,"postTime":"2022-09-26T14:56:57.417-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:technical issues","text":"technical 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ORIGIN DOWNLOAD ERROR dont start installation","moderationData":{"__ref":"ModerationData:moderation_data:10314694"},"body":"

Hey @rubinasp, 

\n\n

Thanks for creating this thread. I'm afraid the board you've shared this on is supported in Portuguese, so this won't get much response if it remains there. Please ensure your posts and threads are shared in the language of the board you're posting on ^^ 


I'm going to pop this on over to the Origin English boards. 🙂 




Cheers! 

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@rubinasp  Those files are components of the 2015 and newer VC++ runtimes, which Origin uses.  So please uninstall your current versions, if you have them, and install fresh copies.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall.  Don't touch the older versions.  And if you don't see any versions from 2015 or newer, you don't need to uninstall anything.

\n\n

You can download the newest runtimes directly from Microsoft:

\n\n

https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

\n\n

You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device.  Restart your computer after installing and before trying to install Origin.

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