Madden 22 series x upgrade
My son got this game for Xmas. Says series x on the box but isn't a series x/s game. It's an xbox 1 game. Doesn't upgrade on install. Reading online that you only get the upgrade if it's pre-ordered. Like my sister would know that. EA gets more sucky every year.
Hi @MigMedic1 Thank you for the update, Looking at the case, the edition that was purchased was the Gen 4 (Xbox one) version. On the case, it shows Xbox One / Xbox Series X, This is because Microsoft allows the Gen 4 and Gen 5 versions to run on the newer Gen 5 hardware.
The difference in the Gen 4 and Gen 5 versions, is that the Gen 5 case will only show Xbox Series X:
- Gen 4 copy (under playable on)
- Gen 5 copy (under playable on)
If you were wanting to have the copy that came with both Gen 4 and Gen 5 you would want to look at either the MVP or Dynasty editions of the game. Since this was a physical purchase I would recommend going back to the retailer it was purchased from to see if they would be able to exchange the game out.
Cheers!