FIFA20 crashes on startup

by themagicalyang
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Original Post

FIFA20 crashes on startup

★ Novice

FIFA 20 crashes on startup after clicking "Play" on the launcher. It  starts up, shows the screen and then crashes.I changed the DIRECTX_SELECT=0 from from 0 to 1 and from 1 to 0 both and in both cases it crashes. All drivers are updated. It did launch and I played a game once and but it feels like it just ran out of the blue once.System is 980Ti GTX, 16GB ram, i7 6700k

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Re: FIFA20 crashes on startup

Community Manager

Hey @themagicalyang are you seeing an error message of any kind?

 

Can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

 

Darko

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Message 2 of 4 (1,206 Views)

Re: FIFA20 crashes on startup

[ Edited ]
★ Novice

dxdiag is attached.

 

somtimes it runs fine when I click play on the laucher. Essentially like 1 of 5 times it runs fine... Rest of the time it crashes on launch

 

I have also tried clearing origin cache. Same issue.

 

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Re: FIFA20 crashes on startup

Community Manager

Hey @themagicalyang I'm seeing a number of issues there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

 

Let us know how you get on.


Darko

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