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jared21money's avatar
jared21money
3 years ago

Re: EA Account credentials Expired

I have called over 7 times now and they still haven’t been able to give me an answer on how i can play EA games again other than making an entirely new Xbox account and repaying for everything and not to mention years of achievements down the drain so, you are both right EA does help now when i try to recover my account it goes to some random email @ disabled EA so at least they disabled it from never getting used but that’s exactly the problem they completely locked me out so they did help them selves but not me or this other guy as a customer we are left in the dark never able to link our accounts to our Xbox or game system again. If there are any fixes and i can link my Xbox account with the email i use for Xbox again that would be fantastic but until then work on helping fix this issue, I’ve been using EA since GameCube why has it went backwards making it impossible for me to play the games i payed for.

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  • fumbols30's avatar
    fumbols30
    2 years ago

    I came here for the same reason I guess I can't play EA games anymore and I just wasted money getting battlefield 2042. My email has also been changed to something disabled.com I never did that! 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Thread locked to prevent further "necro-posting". Please contact an advisor for assistance with this issue by opening a case here.

  • ChrisDedSec2001's avatar
    ChrisDedSec2001
    Newcomer
    2 months ago

    I had the same thing happen to my Xbox account linked to mine it has been changed to something disabled.ea.com

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I have called over 7 times now and they still haven’t been able to give me an answer on how i can play EA games again other than making an entirely new Xbox account and repaying for everything and not to mention years of achievements down the drain so, you are both right EA does help now when i try to recover my account it goes to some random email @ disabled EA so at least they disabled it from never getting used but that’s exactly the problem they completely locked me out so they did help them selves but not me or this other guy as a customer we are left in the dark never able to link our accounts to our Xbox or game system again. If there are any fixes and i can link my Xbox account with the email i use for Xbox again that would be fantastic but until then work on helping fix this issue, I’ve been using EA since GameCube why has it went backwards making it impossible for me to play the games i payed for.

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I have called over 7 times now and they still haven’t been able to give me an answer on how i can play EA games again other than making an entirely new Xbox account and repaying for everything and not to mention years of achievements down the drain so, you are both right EA does help now when i try to recover my account it goes to some random email @ disabled EA so at least they disabled it from never getting used but that’s exactly the problem they completely locked me out so they did help them selves but not me or this other guy as a customer we are left in the dark never able to link our accounts to our Xbox or game system again. If there are any fixes and i can link my Xbox account with the email i use for Xbox again that would be fantastic but until then work on helping fix this issue, I’ve been using EA since GameCube why has it went backwards making it impossible for me to play the games i payed for.

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SERVERS DOWN - Day 4","conversation":{"__ref":"Conversation:conversation:12122307"},"id":"message:12122307","revisionNum":1,"uid":12122307,"depth":0,"board":{"__ref":"Forum:board:origin-for-mac-en"},"author":{"__typename":"User","uid":5504595,"login":"ShizDisturber","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/36237982/416x416.JPEG"}},"metrics":{"__typename":"MessageMetrics","views":84},"postTime":"2025-04-22T14:46:27.047-07:00","lastPublishTime":"2025-04-22T14:46:27.047-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12130194":{"__typename":"Conversation","id":"conversation:12130194","topic":{"__typename":"ForumTopicMessage","uid":12130194},"lastPostingActivityTime":"2025-04-26T04:51:21.650-07:00","solved":false},"ForumTopicMessage:message:12130194":{"__typename":"ForumTopicMessage","subject":"Всем привет","conversation":{"__ref":"Conversation:conversation:12130194"},"id":"message:12130194","revisionNum":1,"uid":12130194,"depth":0,"board":{"__ref":"Forum:board:origin-for-mac-en"},"author":{"__typename":"User","uid":5509704,"login":"rh6wegv71jwm","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"}},"metrics":{"__typename":"MessageMetrics","views":11},"postTime":"2025-04-26T04:51:21.650-07:00","lastPublishTime":"2025-04-26T04:51:21.650-07:00","readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:44":{"__typename":"User","id":"user:44","deleted":false,"uid":44,"login":"EA_Darko","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-03T03:16:13.367-07:00"}},"ForumReplyMessage:message:10198784":{"__typename":"ForumReplyMessage","uid":10198784,"id":"message:10198784","revisionNum":1,"author":{"__ref":"User:user:44"},"readOnly":false},"User:user:2300450":{"__typename":"User","id":"user:2300450","uid":2300450,"login":"fumbols30","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-10-28T18:20:40.667-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2300450"},"ModerationData:moderation_data:10198786":{"__typename":"ModerationData","id":"moderation_data:10198786","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10198786":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2300450"},"id":"message:10198786","revisionNum":1,"uid":10198786,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-en"},"parent":{"__ref":"ForumReplyMessage:message:10198785"},"conversation":{"__ref":"Conversation:conversation:10198779"},"subject":"Re: EA Account credentials Expired","moderationData":{"__ref":"ModerationData:moderation_data:10198786"},"body":"

I came here for the same reason I guess I can't play EA games anymore and I just wasted money getting battlefield 2042. My email has also been changed to something disabled.com I never did that! 

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Thread locked to prevent further \"necro-posting\". Please contact an advisor for assistance with this issue by opening a case here.

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I had the same thing happen to my Xbox account linked to mine it has been changed to something disabled.ea.com

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