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why can't i purchase a game pack

by razzledazzler16
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Original Post

why can't i purchase a game pack

★★★ Newbie

I am trying to buy the Vampire Game Pack for Sims 4 but it keeps saying:

Whoops! An error occurred. Please try again later. [ref. #user-location-fetch-error]

 

I don't know why it does this but this is the 4th time its done this and i restarted my laptop and restarted my game but still nothing has worked. 

Message 1 of 4 (103 Views)

Re: why can't i purchase a game pack

★★★★ Novice

I'm getting the same error when trying to purchase Realm of magic from my daughters wish list.

Message 2 of 4 (63 Views)

Can't purchase RoM

★★★★ Novice

I'm trying to buy Realm of Magic from my daughters wish list but I'm getting the following error.

 

An error occurred. Please try again later. [ref. #user-location-fetch-error]

Message 3 of 4 (60 Views)

Re: why can't i purchase a game pack

@razzledazzler16 and @Texxlady  I've moved this thread to the Origin section, since it's an issue with Origin and not the game.  Hopefully someone can help you here.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 4 (55 Views)