when i open the origin app it saws only heading and rest are blank

[ApexMonkey09_YT]

only this screen is showing when im opening the origin app ,i restarted the laptop even  sign out but still its not working

[EA_Ataashi · Accepted solution]

Hey @ApexMonkey09_YT 

Could you please try to follow the instructions below and then let us know if anything helped?

• Delete file openglblacklist.json from C:\Program Files(x86)\Origin\platforms folder
   
• Completely clear those folders: 
  C:\Users\YOUR_USER_NAME\AppData\Local\origin\origin\cache\QtWebEngine\Default\Cache\ and <C:\Users\YOUR_USER_NAME\AppData\Local\origin\Web Cache\
  
  
• Delete folder SelfUpdate from C:\ProgramData\Origin\SelfUpdate and restart Origin.
  
  
• Delete file OriginThinSetupInternal.exe from w C:\Program Files(x86)\Origin\

Thanks!

/Ataashi

[EA_Ataashi · Accepted solution]

Hey @ApexMonkey09_YT 

Could you please try to follow the instructions below and then let us know if anything helped?

• Delete file openglblacklist.json from C:\Program Files(x86)\Origin\platforms folder
   
• Completely clear those folders: 
  C:\Users\YOUR_USER_NAME\AppData\Local\origin\origin\cache\QtWebEngine\Default\Cache\ and <C:\Users\YOUR_USER_NAME\AppData\Local\origin\Web Cache\
  
  
• Delete folder SelfUpdate from C:\ProgramData\Origin\SelfUpdate and restart Origin.
  
  
• Delete file OriginThinSetupInternal.exe from w C:\Program Files(x86)\Origin\

Thanks!

/Ataashi

[pptwichtperson]

i have had a similar problem as with other people as to the origin appearing with blobs and not being able to click anything pretty much please help me in any way thanks

[EA_Ataashi]

Hey @pptwichtperson 

I hope you don't mind that I merged your post here 

Could you please try the steps that I listed in the post above?

Thanks!

/Ataashi

[pptwichtperson]

thanks so much i realy wanna play battlefront

[pptwichtperson]

nvm i tried all the steps and nothing changed thanks for trying

[djhell26]

@EA_Ataashi i tried that and it didn't work i still have the same problem