what do I do if it keeps saying im not connected to internet when my console is?

by XTYVS744
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what do I do if it keeps saying im not connected to internet when my console is?

★★ Newbie

My console is connected to the network/internet, but the game says i am not. I keep clicking the connect to internet button and it still won't work. My console is connected. I don't have bad internet either. It started doing this as soon as it finished downloading the update and tried to play it. What can I do?

 

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Re: what do I do if it keeps saying im not connected to internet when my console

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Re: what do I do if it keeps saying im not connected to internet when my console

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@XTYVS744

 

Just power cycle your console and retry. Here are some connectivity help articles should you need them:

 

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
             
http://www.help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox
          
http://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation

 

Thanks.

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