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were sorry but we are having some technical difficulties

by G0DLyon
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Original Post

were sorry but we are having some technical difficulties

★★★ Newbie

Sooooo Id like to make a new account so I can try to gain coins through leveling up to get a new legend on Apex Legends because its easier to level up from level one.

 

Andddd when I try to create a new account it says, "were sorry but we are having some technical difficulties"

 

I can still log in and stuff to my old account.

Message 1 of 7 (5,032 Views)

Re: were sorry but we are having some technical difficulties

Community Manager

Hey @G0DLyon 

 

Are you also unable to create a new account by registering via our websiteWondering

 

Screenshot_3.png

 

/Ataashi

Message 2 of 7 (5,022 Views)

Re: were sorry but we are having some technical difficulties

★★★ Newbie

I cant.

Message 3 of 7 (5,017 Views)

Re: were sorry but we are having some technical difficulties

★★★ Newbie

Bump

Message 4 of 7 (4,931 Views)

Re: were sorry but we are having some technical difficulties

Community Manager

I'm sorry for the late reply here @G0DLyon 

 

I've checked a few things and it doesn't seem to be a technical problem on our side so something is probably blocking the registration process on your PC Oops

 

Would it be possible for you to check if you'll be able to set up a new account on a different Internet connection or with a new admin account in Windows?

 

/Ataashi

Message 5 of 7 (4,875 Views)

Re: were sorry but we are having some technical difficulties

★★★★ Novice
are you by any chance trying to register with a protonmail.com email address?
I'm having the same issue with being unable to create an account ( well my sister is ) via Origin client or online via origin or ea sites.

Very VERY frustrating as teh technical issues error message gives us nothing to go on so we waste our time for hours and days trying to register.
Message 6 of 7 (4,835 Views)

Re: were sorry but we are having some technical difficulties

★★★ Newbie
@Vader-Whoop Thanks for this - I was using a protonmail account. I now gave them my secondary account which I never read. Really annoying...
Message 7 of 7 (1,656 Views)