verification code

[bhmc123]

Hi EA/Origin,

I wanted to edit my Origin ID today, but was unable to due to the verification not being sent to my inbox.

I have tried three to four times, but nothing has been sent to my icloud inbox.

It is not showing up in my spam mail/junk mail either.

Can you let me know whether there is another way to change my origin ID without the verification code?

Or whether you can let me know when the verification code email is working again.

Thank you.

[EA_Ataashi · Accepted solution]

Hey @bhmc123 

I'm sorry to hear about your issues with our verification system  Unfortunately, without access to the verification codes, you won't be able to introduce any changes to your account.

While we're unable to help you here on a public forum, you can always get in touch with our live support at EA Help. Our game advisors will assist you in this situation.

To create a new case please follow the steps listed in this article: https://help.ea.com/en-us/help/faq/contact-ea-help/

/Ataashi

[EA_Ataashi · Accepted solution]

Hey @bhmc123 

I'm sorry to hear about your issues with our verification system  Unfortunately, without access to the verification codes, you won't be able to introduce any changes to your account.

While we're unable to help you here on a public forum, you can always get in touch with our live support at EA Help. Our game advisors will assist you in this situation.

To create a new case please follow the steps listed in this article: https://help.ea.com/en-us/help/faq/contact-ea-help/

/Ataashi