unable to connect to ea servers (ps4) [ Edited ]

[OctobberOctane]

this needs to be fixed!!! i've been trying to play apex legends since 11:00 pm (CDT) its now about 7:00 pm (CDT) and when i try to play all i get is "unable to connect to ea servers. check your internet connection and try again" which i have done multiple times to no avail. what do i do? please help!!!

[EA_Darko · Accepted solution]

It sounds like you may be having issues with your connection @OctobberOctane. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you a couple of minutes to do them all but please do take the time and do them all.

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

Darko

[EA_Darko · Accepted solution]

It sounds like you may be having issues with your connection @OctobberOctane. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you a couple of minutes to do them all but please do take the time and do them all.

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

Darko