trying to reinstall the Sims4 game it says the code has already been used

by Daffiedaf200412
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Original Post

trying to reinstall the Sims4 game it says the code has already been used

★★★ Newbie

Origin asked to upgrade to teen account. After trying this we had to change the logon name and now all Sims games are gone. When trying to reinstall the Sims4 game with the code it says the code has already been used. Now what to do?

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Re: trying to reinstall the Sims4 game it says the code has already been used

Champion (Retired)

@Daffiedaf200412 

 

The game is tied to the account it was purchased/redeemed on. You need to login to that account to play the game.

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Message 2 of 3 (433 Views)

Re: trying to reinstall the Sims4 game it says the code has already been used

★★★ Newbie

I am having the same problem but I know that the account the game is under is the same. What should I do?

Message 3 of 3 (373 Views)