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the clients game is banned


Original Post


the clients game is banned

★★★ Newbie

 why was my account banned when playing, even though I never used the cheat, plase check again, I'm a clean player

Message 1 of 2 (62 Views)

Re: the clients game is banned

Community Manager

Hey @RACCON_ID7 for any questions about a sanction you will need to speak to our Terms of Service team.


The process to contact our ToS team can be found here:


  1. Click Contact usat the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.



Message 2 of 2 (46 Views)
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