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sims isn't responding

by annamairdavies
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Original Post

sims isn't responding

★★★★ Newbie

hello my sims is loading normally but when I play it, its totally freezing and my sims arent moving around, also when I first go onto the game I get a message saying game failed to load I've added an attachment of the message 

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Re: sims isn't responding

Community Manager

Sorry to hear that you are having issues @annamairdavies.

 

Can I ask with which Sims game are you having the issue and on what platform you are playing?


If you have any mods installed can you remove them all and then try relaunching the game to see if it makes a difference?


Darko 

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