April 2020
Hi! i recently purchased sims island living and i already owned the sims 4, so when i enter origin and select the sims it takes me to main page where it asks to start a new game or load. i selected start a new game because i haven't played sims island living yet, so i created a sim for that game and once I'm done making my sim i get to buy a house in the Sulani world with no problem. i select the home i want and buy it. it then shows that i have bought it but when i click play it loads like as if its going to take me into the game but instead it goes back to the worlds page. I then select Sulani once again and i can see the house i bought and my sim but it will not load and take me into the game, instead it takes me back to the world page. I'm very frustrated at this point so can someone please help me!
April 2020
@Katpav101 Try repairing the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.
If that doesn't work, please let me know whether your computer runs Windows or macOS.
July 2022
Im having the same problem I can see it but I cant play.
July 2022