September 2019
My sims4 won't launch. I downloaded the new game pack and then tried to play, I hit the play button the tab closes and then it reappears. I have restarted and reloaded my pc and origin. what do I do?
September 2019
Sorry to hear that you are having issues @jrouse1022.
Let's start by repairing the game, you can do this by following these steps:
If the issue remains then grab me a DxDiag and I'll take a look at your system and we will take it from there: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
September 2019
Hey @HALLO---DARKNESS let's start by repairing Origin by using the steps I posted above.
Can I ask, do you have any mods installed? If so can you remove them all and then try to launch the game again.
Darko
September 2019
May 2020
July 2021
Hi, I'm getting this issue too. I have done everything the help team told me to do but it still wont launch. Can you help with this?
Thanks
Jen
July 2021
July 2021
Hi, nothing happens when I double click to play sims. I have tried the repair, cache thing and uninstalling and installing but still nothing happens when I try to launch it.
Thanks
Jen