sims 4 realm of magic

[4217691234]

I have the sims 4 realm of magic pulled up on origin right now but I have no option to buy it. It only says to watch the trailer. Why?

[kreatora]

@4217691234

Server error. Probably too many buyers at the same time.
Try logging in a few times, as it won't help you wait and log in again. I had to wait until the next day before it became available. And now it's weekend and many people are trying to buy it.

I don't work for EA

[puzzlezaddict]

@4217691234  I've moved your post to the Origin tech forum, since this is an Origin error and not one with Sims 4.

If you're using the Origin app, try clearing its cache to refresh the data.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

You could also try using the website instead.  If that's what you're already doing, clear your browser cache, try a private/incognito window, or use a different browser.  RoM shows up for me in a private window in Firefox, although it did take a couple of seconds to load.  You don't need to login until you click the button to buy, and that may also help get around the issue.