Re: sims 4 expansion packs wont download

by EA_Ataashi
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sims 4 expansion packs wont download

★★ Novice

Good evening.

I have recently brought a new PC and i Downloaded Sims 4 again, but only 1 of my expansion packs have downloaded and its not showing me the option to download my others. How can i fix this?

 

Cheers

Message 1 of 28 (55,132 Views)

Accepted Solution

Re: sims 4 expansion packs wont download

EA DICE Team

Hey, @ekranum, try reinstalling Origin, it's normally a cache problem if it can't download the game, it normally related that it's not been properly installed.  

 

let me know if that works or not. 

 

/Atic 

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Message 4 of 28 (54,980 Views)

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Re: sims 4 expansion packs wont download

Community Manager (retired)

Hey @samucas88

 

Could you check if you can download the missing expansions from the Origin client? You need to choose an appropriate tab below the Play button. The DLCs, which you're missing, should have the download option.

 

Screenshot_2.png

 

Thanks!

/Ataashi

 

 

Message 2 of 28 (55,063 Views)

Re: sims 4 expansion packs wont download

★★★ Newbie

I have the same problem and it`s no download button on the expansion pack. What can i do?

Message 3 of 28 (55,033 Views)

Re: sims 4 expansion packs wont download

EA DICE Team

Hey, @ekranum, try reinstalling Origin, it's normally a cache problem if it can't download the game, it normally related that it's not been properly installed.  

 

let me know if that works or not. 

 

/Atic 

Message 4 of 28 (54,981 Views)

Re: sims 4 expansion packs wont download

★★ Novice
I reinstalled origin and it worked. Thanks
Message 5 of 28 (54,920 Views)

Re: sims 4 expansion packs wont download

★★★ Novice

Mine's the same and I tried to reinstall origin but it won't let me, It's the same for my Sims 3 games

Message 6 of 28 (54,879 Views)

Re: sims 4 expansion packs wont download

★★★ Newbie
I went onto Origin. Then clicked on my game library.
Then I clicked the SIMS game that I have. I scrolled down a little to where is says more and has that down arrow.
I then clicked on the expansion packs and those that I already owned it said download which I did and it worked.
I also clicked on the game packs and did the same thing.
Hope this helps
Message 7 of 28 (54,751 Views)

Re: sims 4 expansion packs wont download

★★★★ Novice

I uninstalled and reinstalled Origin, but I still can't download the expansion pack I just bought. I've done this, cleared my cache, etc. Spent about 10 hours today trying to get this to work. It still does not work...

Message 8 of 28 (54,593 Views)

Re: sims 4 expansion packs wont download

★★★ Newbie

How? And does the saves get deleted?

Message 9 of 28 (52,986 Views)

Re: sims 4 expansion packs wont download

★★ Novice
@EA_Atic didnt work for me Frown
Message 10 of 28 (51,667 Views)
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