ref. #50001

by david12314
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Original Post

ref. #50001

★★★ Novice

i get this errors while trying to purchase FIFA 21. ref. #502000 or #50001

Message 1 of 9 (1,843 Views)

Re: ref. #50001

Community Manager

Hey @david12314 can you try removing your card and then adding it again?

 

If that does not work then for account issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 9 (1,834 Views)

Re: ref. #50001

★★★ Novice

it didnt work i'll try to contact live support

Message 3 of 9 (1,825 Views)

Re: ref. #50001

★★★ Newbie

It does the same to me when I try to purchase a game ... I can't seem to find a solution. Frown

Message 4 of 9 (1,730 Views)

Re: ref. #50001

★★ Novice

Having the same issue. My game and computer are up to date, my card information was correct but even after switching it to paypal it doesn't work

Message 5 of 9 (1,651 Views)

Re: ref. #50001

★ Novice

paysafe does not work same error

Message 6 of 9 (1,650 Views)

Re: ref. #50001

★★★ Newbie

I have the exact same issue, seems to be a technical error...

 

Message 7 of 9 (1,635 Views)

Re: ref. #50001

★★★★ Novice

they just stole 1 euro from my bank account for something I did not purchase 

Message 8 of 9 (1,457 Views)

Re: ref. #50001

★★★ Newbie

yes same

 

Message 9 of 9 (1,381 Views)