ref. #50001

[david12314]

i get this errors while trying to purchase FIFA 21. ref. #502000 or #50001

[EA_Darko]

Hey @david12314 can you try removing your card and then adding it again?

If that does not work then for account issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[david12314]

it didnt work i'll try to contact live support

[valeriebb23]

It does the same to me when I try to purchase a game ... I can't seem to find a solution.

[aspider_sims]

Having the same issue. My game and computer are up to date, my card information was correct but even after switching it to paypal it doesn't work

[Harley_Quinn_ttv]

paysafe does not work same error

[Kimchizzi]

I have the exact same issue, seems to be a technical error...

[BalloonandPotato]

they just stole 1 euro from my bank account for something I did not purchase 

[Jin3nxX]

yes same