redeem code for battlefield 4 premium problem

[Mighty_Trip]

i have bf4 on origin on my computer, I bought premium on g2a, redeemed the code on origin, the code went through but i still dont have premium. Ive tried reinstalling bf4. still do not have premium. please help

[EA_Kent · Accepted solution]

Hi @Mighty_Trip, 

When you have the chance please reach out to the EA Help team so they can take a look at that code. I'm afraid that isn't something we can help with here on Answers HQ. 

You can find more details on how to set up a case with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

/Kent

[EA_Kent · Accepted solution]

Hi @Mighty_Trip, 

When you have the chance please reach out to the EA Help team so they can take a look at that code. I'm afraid that isn't something we can help with here on Answers HQ. 

You can find more details on how to set up a case with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

/Kent