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"Hard Drive is full" Error even though I have sufficient space available.

by sovikot
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Accepted Solution

"Hard Drive is full" Error even though I have sufficient space available.

★★★★ Newbie

Hello, when I first launch the Origin launcher, the "Hard Drive is full" error pops up. This issue made me stumped because I have well over 500GB+ left of storage available. 

I'd like to say that all my drives are platformed on NTFS file system.

 

So far I have done:

-Uninstall and reinstall Origin.

-Move Origin files to different drives.

-Restart my PC

 

...

 

 

Message 1 of 4 (133 Views)

Accepted Solution

Re: "Hard Drive is full" Error even though I have sufficient space ava

Community Manager

Sorry to hear that you are having issues @sovikot.

 

Do you have multiple hard drives or partitions? If so can you check and ensure that Origin isn't downloading to another drive which has little space on it?

 

It's also no harm to clear the Origin Cache to see if it helps.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Darko

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Message 2 of 4 (110 Views)

All Replies

Re: "Hard Drive is full" Error even though I have sufficient space ava

Community Manager

Sorry to hear that you are having issues @sovikot.

 

Do you have multiple hard drives or partitions? If so can you check and ensure that Origin isn't downloading to another drive which has little space on it?

 

It's also no harm to clear the Origin Cache to see if it helps.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Darko

Message 2 of 4 (111 Views)

Re: "Hard Drive is full" Error even though I have sufficient space ava

★★★★ Newbie

Same issue, PC, game installed on an additional internal hard drive with Terabytes of space available.  The other drive also has more than enough space.   I followed the directions to clear cache/folders in both of my drives.  I've updated application download settings to the drive that has the game.  The game Witcher 3 did download correctly.  The DLC will not. 

It's too late in the evening to call for technical help.  Very frustrated with Origin.  But, very pleased with the base game. 

Message 3 of 4 (91 Views)

Re: "Hard Drive is full" Error even though I have sufficient space ava

★★★★ Novice
@EA_Darko Thanks for your clear simple instructions! Unfortunately it didn't work for me. After Restarting PC then relaunch Origins, error message popped up before I could even select a game. "not enough hard drive space" I have SSD +550GB free...
Thx anyway
Message 4 of 4 (50 Views)