May 2018
This problem has been plaguing me for the past 9 months. Origin isn't connecting to the internet, despite the fact that my computer has an internet connection and all the websites I go to work. I've looks through the forums and tried all the stuff suggested on them that I could find, yet nothing is working. I have never been able to sign on to play which really upsets me since I've paid money! I'm actually really disappointed because I've spent a lot of money and I can't even play!!! Not only that, I cannot get any help with customer service. This is the worst experience I've had with a product ever.
I have Macbook, by the way. And I have a feeling that most of the suggestions I'm going to get, I've already tried-- and they didn't work!!!
Solved! Go to Solution.
April 2019 - last edited April 2019
I GOT IT TO WORK!
I am not tech savy and I had no idea what I was doing however I am on a mac
I went to system preferences > Network > advanced settings > proxies and I had one running so I unchecked it applied changes and Orgins immediately opened up and updated and signed me in soon after.
Hopefully this works for others and hopefully by shutting off that proxy it doesn't mess up my computer....fingers crossed
May 2018
@kmm011694 Are you using a wireless or wired connection? If you are on either could you try the other to see if it makes any difference?
Have you ensured that Origin is fully up to date and I know that this may sound a lil suspect but a lot of times simply power cycling(turning it off and on again) your router can help.
Try the above and if nothing works take a look at the connection article here: https://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin-Connection-Issues/td-p/5019298
August 2018
Did you ever get it resolved? Because I have had the same issue after trying to update my game. I should have just left it alone
October 2018
I am having the same issue
January 2019
Having the same issue. Submitted a case. No response, no help. I am so close to calling up customer service and demanding a refund. This is absolutely absurd! Why can I connect to any site, Steam, all of my other problems, yet Origin is still an issue? Someone help us.
February 2019
Has anyone ever actually gotten this resolved? I'm going to call EA technical support tomorrow and hope they will help me but this is ridiculous, everything give read in the forums. I wish I would've had these problems before I spent money here.
April 2019
Me too. It not work finger
April 2019 - last edited April 2019
I GOT IT TO WORK!
I am not tech savy and I had no idea what I was doing however I am on a mac
I went to system preferences > Network > advanced settings > proxies and I had one running so I unchecked it applied changes and Orgins immediately opened up and updated and signed me in soon after.
Hopefully this works for others and hopefully by shutting off that proxy it doesn't mess up my computer....fingers crossed
May 2019
May 2019
How did you fix it.