August 2019
Hello, I just installed the C&C ultimate collection, I tried to play Generals and I get a message that says...
" please make sure you have DirectX 8.1 or higher installed. Also verify that your video card meets the minimum requirements."
My Video card is an RX580 with DirectX 12 installed. CPU is FX4350 with 8gigs of ram.
Solved! Go to Solution.
August 2019
Hey @jesse012799 when you see this error message the best thing to do is install the corresponding version of DirectX. While you may have the most recent version on your system there the possibility that they may have removed elements of DirectX that the game needs.
Darko
August 2019
Hey @jesse012799 when you see this error message the best thing to do is install the corresponding version of DirectX. While you may have the most recent version on your system there the possibility that they may have removed elements of DirectX that the game needs.
Darko
September 2019
I have the same issue. I installed everything on a new ssd hard drive and was able to play the game a month and half ago. Went to open C&C generals today and now it says to have dirctx 8.1 or higher. How would I install 8.1 when it auto updates to 12? And why would it all of a sudden give this error when it was working fine a month ago
September 2019
I am experiencing the same issue. Have reinstalled DirectX 12, but to no avail. Any other thoughts?
September 2019
Graphix Card recognition issue?
December 2019
I'm having the exact same issue. It's been working fine for years and within the last 4 weeks, I can't get past this error on Generals Zero Hour. I've attempted to reinstall Directx and all video drivers. Very frustrating!
December 2019
December 2019
Direct x error same problem have updated drivers for video card , uninstalled Origin and Generals zero hour and reinstalled both, downloaded diredtx12 no change, still have same problem.
January 2020
I am now getting this error msg. I have done nothing different since I bought this. In fact, it worked fine yesterday. Now, this message is bothering me to no end. I have tried repairing. Didn't work. I have tried uninstall/reinstall. Didn't work. Pls. lets put forth some real effort here.