Re: origin wont install

by EA_Blueberry
Reply

Original Post

origin wont install

★★ Novice

i try to reinstall origin on my computer and every time i try to install it this happens

Message 1 of 4 (346 Views)

Re: origin wont install

Community Manager

@kavfire 

 

Try clearing your cache and then right-click on Origin from your desktop and run it as administrator. Let us know if that helps. Thumbs up

 

Clearing Origin's Cache

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Blueberry.png
Message 2 of 4 (307 Views)

Re: origin wont install

★★ Novice

nope same thing happens when i try to use the install launcher that i have

Message 3 of 4 (286 Views)

Re: origin wont install

Community Manager

@kavfire 

 

Would you mind uploading a DxDiag for us real quick so we can see your system specifications? Does Origin load for you if you move your desktop bar to the bottom of the screen rather than on the right side? I've seen strange compatibility issues when the bar was set to a different location for some of our games and I'm curious if that has any effect on the Origin client.

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Blueberry.png
Message 4 of 4 (233 Views)