origin won't launch

by Luretic
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origin won't launch

[ Edited ]
★★ Novice

ok so from the last two updates from the origin client ive been having problems getting it to even open

the first time i thought i fixed it with the help of another user by updating my driver but after the latest update it wont open anymore even when i try to clean boot it

whenever i try to launch origin it says its running in the background but won't launch, in the task bar the CPU shoots up to 98%

 

things ive already done:

 

*uninstall and reinstall

*clean boot

*manual uninstall

*update my driver

*admin launch

*allowed it free in my firewalls

*clearing cache

 

i would really appreciate the help and i attached dxdiag file

(i also called EA but we couldn't find a problem)

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Accepted Solution

Re: origin won't launch

[ Edited ]
★★★★★ Expert

Hi @Luretic

 

Try to boot your system in Safe Mode and check if the issue persist http://windows.microsoft.com/en-us/windows-10/start-your-pc-in-safe-mode

 

If the issue do not occur in Safe Mode you may scan your system for viruses and remove them.... as most likely it would be a virus .Wondering


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

 

 

Retired champion.

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Re: origin won't launch

[ Edited ]
★★★★★ Expert

Hi @Luretic

 

Try to boot your system in Safe Mode and check if the issue persist http://windows.microsoft.com/en-us/windows-10/start-your-pc-in-safe-mode

 

If the issue do not occur in Safe Mode you may scan your system for viruses and remove them.... as most likely it would be a virus .Wondering


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

 

 

Retired champion.
Message 2 of 2 (383 Views)