origin still says game downloading

[Merlimutt]

I had to restart my computer and then re-add all my Sims 4 game stuff due to a problem after my PC crashed.  I installed all the expansion packs etc., and for the last week every time I go to play my Sims 4, Origin throws up an error message showing a full green bar with % only (no actual number of percent) with the message: Download in Progress.  I have tried restarting both my pc and Origin several times and it says no downloads are in the queue.  Can anyone help me with this?  Thanks in advance

[yahel_1 · Accepted solution]

HI @Merlimutt

Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

Restart your machine .

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

NOTE if your issue persists go in Origin / My Game Library/ right clcik on game icon select Repair and Update Game.

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

[yahel_1 · Accepted solution]

HI @Merlimutt

Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

Restart your machine .

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

NOTE if your issue persists go in Origin / My Game Library/ right clcik on game icon select Repair and Update Game.

---

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

[EA_Ataashi]

Hey @Merlimutt

Were you able to fix the problem using @yahel_1's advice? 

Thanks in advance for replying!

/Ataashi

[Merlimutt]

Hi Ataashi

Yes I did thank you!  I have only just tried it - get very little chance to play these days, but the repair option worked great for me.

Thanks for following up 

Merlimutt

[EA_Ataashi]

@Merlimutt

That's great to hear 

Let us know if you encounter any more issues with the Origin application.

Happy gaming!

/Ataashi

[Merlimutt]

Thank you Yahel_1

I finally got the bug fixed with the Repair option.  

Thank you for a speedy reply - my apologies for taking so long to get back to you - I get very little chance to play these days 

Kindest

Merlimutt

[yahel_1]

We're welcome  @Merlimutt

---

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en