origin player wont launch

by Ninkio01
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origin player wont launch

★★★ Newbie

cant play Sims4 when trying to do Origin set up and run it it says:

 

cant find VCRUNTIME140.dll ND msvcp140.DLL

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Re: origin player wont launch

@Ninkio01  Those files are part of the 2015-2019 VC++ runtimes, which Sims 4 and Origin both use.  Try uninstalling your current versions, if you have any, and downloading new ones from Microsoft.

 

Click Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on the 2015, or 2017, or 2015-2019 versions (both x86 and x64), and Uninstall.  Then download new copies of the 2015-2019 runtimes directly from Microsoft:

 

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

Again, you need both the x86 and x64 versions, but you can skip the ARM version, which is for a different class of device.  After installing, restart your computer before trying to install Origin.

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I don't work for EA. I'm just trying to help fellow players with their games.
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