September 2019
Hello, I have a MacBook air and the other day I tried to play the sims 4 and it wouldn't let me log in. I looked it up and they said to uninstall it and run the origin reset tool. I did that. I tried to add a new administrator account and tried the first-aid thing and it didn't work either. I get a blank white screen or a message saying origin log in is currently unavailable. I need help, please.
Solved! Go to Solution.
September 2019
@delaija and @typical_lisa What version of macOS do each of you have? (To find out, click the Apple icon in the upper left corner of your screen and select About This Mac.) If you're still running Yosemite, it may help to download a legacy version of Origin. First though, do a clean uninstall to remove all traces of the current Origin install from your computer. Here's how:
https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/
You can download the legacy version from here:
https://www.dm.origin.com/mac/download/legacy
When installing, be sure to uncheck the box to automatically keep Origin and your games up to date, or else Origin will update itself to the current, nonworking version.
If you have a later OS, you can try these steps to troubleshoot. Start with an Origin reset, and if that doesn't help, make sure proxies are disabled. Instructions for each step are in this link:
September 2019
September 2019
@delaija and @typical_lisa What version of macOS do each of you have? (To find out, click the Apple icon in the upper left corner of your screen and select About This Mac.) If you're still running Yosemite, it may help to download a legacy version of Origin. First though, do a clean uninstall to remove all traces of the current Origin install from your computer. Here's how:
https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/
You can download the legacy version from here:
https://www.dm.origin.com/mac/download/legacy
When installing, be sure to uncheck the box to automatically keep Origin and your games up to date, or else Origin will update itself to the current, nonworking version.
If you have a later OS, you can try these steps to troubleshoot. Start with an Origin reset, and if that doesn't help, make sure proxies are disabled. Instructions for each step are in this link:
September 2019
Hi, I tried almost all of that and now im getting these two
September 2019
October 2019
I solved my issue. i had to turn my proxies off
October 2019
Hi, I solved my issue. I hope this helps. this is all I needed to do. https://www.linksys.com/us/support-article?articleNum=135932
December 2019
Hi, did origin then open for you? because it won't for me?
December 2019
Thank you so much! This was really helpful, I don't know what I would've done without you! Appreciate it a bunch ! (: