Re: origin login
by EA_DarkoOriginal Post
Logged out of my account on Nov 17, 2020 and then immediately tried to log in after. Was unable to and encountered the following error:
- We're sorry, but we're having some technical difficulties. Please try again later.
Went through a couple rounds with EA tech support and Ive tried the following:
- flush DNS
- Restart computer
- Restart modem
- clear Origin cache (https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/)
- start origin in "Safemode with Networking"
- Use both username and Origin ID
- Try different Origin ID and emails (i.e. trying different accounts)
- Uninstall/reinstall origin
- Uninstall Origin, use CCleaner, and then reinstall origin
I am able to log in via the browser with the aforementioned usernames/emails. Since they couldnt solve it, they mentioned to try the community. Has anyone encountered this before?
I also ran a UO Trace (https://help.ea.com/en-ca/help/faq/connection-troubleshooting-basic/) to easo.ea.com on the recommendation of one of the support agents I spoke to. The trace is attached.
Hey @GyratingKoala can you try using a different network or connection to see if you see the same issue? Your phone as a mobile hotspot with data to test would be great.
If you have a VPN it is also worth testing with it to see if you are able to log in or not.
Darko
