origin login solved?

[ewzerior]

After a chat with EA. i think we figured out the problem off the origin login.

I Changed my password to a 52 letter password. and i was able to logg inn to ea web. but not the origin client.
Asking about the limitations to the password. i was informed that its no less than 8 characters. and no higer than 16 letters.

After changing the password within this limits. i was able to logg inn to the origin client.

Hope this helps

with best regards - Ewzerior

[EA_Darko · Accepted solution]

Great to hear that you got the issue sorted @ewzerior.

Darko 

[EA_Darko · Accepted solution]

Great to hear that you got the issue sorted @ewzerior.

Darko 

[Luciferchoo]

hi i am not able to login into the origin as it said that the password i have been changing the password for about 10 times yet I can login 

[EA_Darko]

Hey @Luciferchoo for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[Nebohla]

i am having trouble with loggin in on my client on my PC. Everytime i try to login into my client it says login in failure please try again 

[EA_Darko]

Hey @Nebohla to start with the best thing to do is to take a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[ewzerior]

take the easy step first. Check if you can log in to the browser. If you can. Change the password within the limitations of the origin client. 8 letters. and no higer than 16 letters. + the other limitations.

Then try to log in, hope it works.